Online Return Form (click here) - Submit a return request with just a few clicks and receive an e-mail acknowledgement.
PDF Return Form (click here) - For Controller and Charger Cores and Warranties - and - for fax or email return requests.
After logging in go to My Account, click My Returns and Request an RMA.
Click Add Item
Search by Order #, Invoice # or Part #. Select line(s) being returned and Add Items.
Select Reason for Return and answer questions listed under Comments section. Fields with an asterisk must be completed to submit return form.
Choose Replacement or Credit
Enter Quantity being returned
1. If you have discussed the issue with someone at Red Hawk include their name
2. Contact information – additional email addresses can be added using a semicolon
3. What is your preferred Warehouse location for return?
4. Add shipping address if different from original order
5. If you have additional information add under Comments
6. Submit Request and an email confirmation will be sent
Click to watch an overview video: